The Business Process Outsourcing (BPO) industry continues to be the biggest player in Philippine employment. The latest data from the Philippine Statistics Authority showed that BPOs employ 575,600 workers, 87.6% of those belong to call centers. This means a good portion of our labor force is call center professionals and that there is a high demand for workers in the BPO industry.
The competition out there is quite stiff so Job Pinoy thought of introducing a new concept here to the Philippines that will contribute to the advancement of the labor industry. Job Pinoy is the first-ever job posting site that offers applicants to create their video cover resume. You read it correctly, your resume in video form.
This new concept is advantageous for aspiring and current call center professionals. How, you ask? Well here are the reasons why call center professionals should consider video cover resume:
Brings out your soft skills
Online job hiring here at Job Pinoy will most likely be coming from the BPO industry where they value soft skills. Soft skills are defined as personal attributes that enable someone to harmoniously interact with other people. Basically your interpersonal skills, which include communication.
Communication skill is an important aspect that is needed to be a call center professional. A video resume is a more effective way to showcase your soft skills. Recruiters would rather see your soft skills in action rather than just reading it on a piece of paper. Your video resume is also a great way to give a nice first impression.
Better assessment of yourself
Recruiters can assess if you match their requirements for a call center agent. With the video resume’s element of visibility, the recruiters can see and understand what you can do for their company better than just reading it. It can make them feel like they are already engaging with you in person, which gives them an idea of what kind of professional and the person you are and what you can be.
A finer self-pitch
You can sell yourself better with a video resume. You can express yourself more in a 45 second or less video clip than in a traditional two-page resume. Using a more personal approach rather than just presenting a printed-out version of your credentials ups your chances. It sends a message that you are not afraid to try something new that you think can help you with your career.
Diving in the deep waters of competition in the BPO industry can be tough. You are going to need any edge you can get, and a video cover resume can give you that. In addition, polish your skills and prepare well to land a job as a call center agent.